02/08/2016

Effective Business Communication



Effective business communication skills are vital to successful co-worker and customer interactions. Both the speaker and the listener share responsibility of making the message clear, but effective communication goes far beyond simple speech and hearing. Body language, tone of voice, word choice, message clarification and communication style all come into play, and can make the difference between success and failure in interpersonal transactions and interactions.
1 Effective Speaking
2- Active Listening
3- Asking Questions
4- Body Language
5- Communication Methods
Learning to be eloquent with all forms of communication methods may not be the easiest task, but the effective communicator knows her limitations and chooses the medium to match the message.

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