Rules and Regulations Pertaining to Security Service Industry

Following are the rules and regulation to run security services industry, as per the Private Security Agencies (Regulation) Act, 2005:-

  1. PSARA 2005 - The Government of India brought in the Private Security Agencies (Regulations) Act, 2005 to issue directions for regulation of the industry. No person can carry or commence the business of private security agency, without holding a license issued under this Act.
  2. Application Procedure - The application for grant of license to a private security agency has to be made to the Controlling Authority. The application procedure starts after the fee submission for a license.
  3. Eligibility criteria for license - A person will not be eligible for this license if he/she - has been convicted of company fraud, an offence for which the prescribed punishment is imprisonment of at least two years, has proven links with a banned organization, and has been dismissed from Government service on the ground of misconduct.
  4. Role of other Acts - The Payment of Wages Act, 1936, The Minimum Wages Act, 1948, The Contract Labour (Regulation and Abolition) Act, 1970, The employees’ Provident Funds and Miscellaneous Provisions Act, 1952, The Inter-State Migrant Workmen (Regulation of Employment and Conditions of Service) Act, 1979, Working Hours and Training are some of the other regulations that are relevant to this industry and mandatory also.
  5. Eligibility to be a private guard - Must be an Indian citizen and have completed eighteen years of age but not reached the age of sixty-five years or older, Physical Standards and police verification.


Standard of Physical fitness for Security Guard

As per guidelines of PSARA, security agency shall not employ or engage any person as a security guard or supervisor unless he is eligible to be so employed or engaged. A person shall be eligible if he fulfill the standard of physical fitness as mentioned below:-
  • Height and Weight should be according to standard table of height and weight;
  • Shall have a clear vision with or without corrective lenses and shall not have such low vision as to render him unfit for duty of a supervisor or guard;
  • Hearing shall be free from defect and he shall be able to hear and respond to the spoken voice and the alarms generated by security devices;
  • The candidate shall have dexterity and strength to perform searches, handle objects and use force for restraining individuals in case of need; and
  • A candidate shall be free from evidence of any contagious or infectious disease. He shall not be suffering from any disease, which is likely to render him unfit for service or endanger the health of the public;
  • Every guard must undergo a medical examination after every two years during its working period.
  • The guard shall produce the medical fitness certificate from an authorized medical officer and the Form for fitness shall be such as may be approved by the Controlling Authority.


Why Security Guard Training is Important?

Training of private security guards is the responsibility of the private security company and should be done in order to maximize the overall performance of the private security guard. Trained security personnel have higher rates of productivity and effectiveness.  Training leads to security guards becoming more attentive to details and alert while on the job. With increased alertness, security guards will be better able to recognize and report any incidents which also increase the efficiency of the communication. Security guard training will teach the importance of communication that is clear, concise, and easy to understand and its role in effective security operations.  Properly security training improves the intelligence of the security guards, allowing them to more easily handle circumstances in a responsible and appropriate manner while under duress.  Having the training to make difficult decisions during stressful circumstances will not only increase the efficiency of the security guard’s performance, but it will also optimize the safety of the security guard.

Both classroom training and on-site training are important in the field of private security. Security officers must be made aware of the basic training requirements in the classroom and should receive a training manual from his or her private security company. On-site training is essential to the security guard mastering the client’s site which is to be protected and secured. Proper on-site training from the security guard supervisors and/or the clients is essential to successful security guard operations.


Security Guard Patrol Techniques

Patrolling is an essential part of any law enforcement employee's duties. The basic functions of patrol are to prevent crime by identifying and reporting on conditions, to deter crime by showing an area is fully covered by an officer and to repress crime by direct action if needed.

Methods of Patrol- Patrol techniques depend much on what method of transportation is utilized. Foot patrol method is useful for the gathering of information function of patrolling, as well as the public assistance/relations function. Officers patrolling in a motorcycle or car required is the area to be covered is large.

Preparation for Patrol- A security guard should always be prepared for patrol mentally and physically. They must keep alert despite the occasional tedium of patrolling.

Conducting a Safe Patrol- A security guard on patrol should never round a corner too close to the wall, as a criminal may jump him from that vantage point. He should stay to the side in parking garages and small streets to avoid speeding cars. He should avoiding walking into enclosed dark areas; he should first sweep his flashlight over the space. An officer should always call for backup if needed.


Factors Favouring Demand for Private Security Services in India

  1. Low police to people ratio-India's police to people ratio is not very favourable. Hence, it has directly created a demand for an alternative source of security service. To cater to the shortage of government security personnel in the form of policemen, there has been a rise in the demand for private security services.
  2. Global terrorism/Crime - People have started feeling unsafe and insecure due to the increase in the number of terrorist activities around the country. Increase in crime rate in India is also one of the factors that has led to a rise in demand for private security services.
  3. Increase in the number of public events - In India, the number of instances of public events have also witnessed a significant growth, creating a direct need for the private security services in the form of crowd management and security.
  4. Increased concern for personal safety - With the increase in the high income level category, there has been a direct growth in the need for private security services. More people have started feeling the need of increased escort services, home guards and personal guards.
  5. Potential for increase in security advisory services - There is a potential for the Indian security industry to enter into security advisory services which shall include travel and event security, risk management and crisis management services.
  6. Growing Urbanization - Construction services require a lot of security services primarily manned guarding. Construction services require a lot of security services primarily manned guarding.


Use of CCTV Cameras to Prevent Suicide Attempts

The government has decided to install a CCTV network of 420 cameras, and a state-of-the art control and command room, at the three-building complex of Maharashtra’s administration headquarters in Mumbai. The surveillance system will go live after chief minister inaugurates it. The Mantralaya administration installed safety nets in the atrium of the building. After a spate of suicide attempts at Maharashtra’s administration headquarters in Mumbai, Mantralaya, over the past few months, the government has decided to beef up vigilance and security by installing CCTV cameras. These CCTV cameras setup will be monitored through a command and control room at the ground floor of the main building,” said an official from the home department. “The network has various types of cameras, including pan-tilt-zoom cameras, fitted at prime locations in Mantralaya. The cameras will cover almost all the corners of the three buildings,” the official added. The network will help us identify and monitor suspicious movements by visitors, or unwarranted gatherings inside the building.


How to deal with Trespassers

If you discover an unauthorized person in your office whose identity is questionable take
following actions:-

1.    Watch activity and movements of the outsider.

2.    Council the individual and ascertain the identity/purpose of visit.

3.    Contact security staff at control room to take possession of the visitor for further                     investigation and needful action.

4.    Inform management staff and authorized person of your office about the incident.

5.    Prepare a detail report to submit in management office about the incident.

6.    Do not manhandle the trespassers which may have arms/destructive materials to harm         man material and property.

7.    Do not panic and create a sense of fear and unworkable atmosphere.


Security Guidelines for Remote Sites

Theft and malfeasance are an ever-increasing issue for remote sites. Unauthorized vendors entering the property can interrupt and delay operations. Operations interruptions are costly and potentially dangerous for any industry. These situations can delay production and increase costs. Some of the Guidelines that will be helpful in security of remote sites are:-

  1. Install secure barbed wire double fencing around the compound.
  2. Physical movement of any item, either in or out, should be documented in the inventory list and supported by a waybill.
  3. Hire an adequate number of security guards as required through a professional security agency.
  4. Arrange for security lighting (preferably with halogen lamps) at the entrance, vehicle parking area, storage areas and other strategic locations.
  5. Provide firefighting equipment at various easily accessible locations and ensure that these are well maintained. Also equip each residential tent with emergency lamps or solar lanterns.
  6. Provide locks where needed, and ensure that all doors and tent openings are locked at night.
  7. Maintain a well-stocked first aid kit in an easily accessible place.


Segments and Importance of Private Security Services Core segments include:-

  • Legal aspects, Fire protection, Crisis management
  • Disaster management, Counterterrorism
  • Emergency and contingency planning, Competitive intelligence
  • Executive protection violence at the workplace, Crime prevention
  • Security architecture and engineering, Security audit
  • Infrastructure security, Personnel security, Information systems security
  • Investigations, Loss prevention, Risk management, IPR

As per Abraham Maslow, a renowned psychologist

"The second most important need after food and shelter is the need for protection and security. That
comes even before the need for love, social esteem and self growth. Believe it or not; ask yourself and
you'll know it's true."

The private security industry is a crucial component of security and safety in the world. Today, private security is responsible not only for protecting the nation's property and critical infrastructure systems, but also for protecting intellectual property and sensitive information. In the present scenario, many countries rely on the private security services for a wide range of functions including protecting employees and property, conducting investigations, performing background verification, providing information technology security and many other functions. These services are used in a wide range of markets, from commercial to resident. Some companies hire their own security personnel, whereas others contract with security firms for these services or use a mix of services- both proprietary and contract staff.


Classification of Private Security Industry

The Security industry can be broadly classified into two categories:-

  • Security Service Segment includes the private manned security services. This segment dominates the security industry in India. It has been into existence since the early 1960s and is country's largest corporate tax payer. It is touted to grow at 40 percent every year. Manned guarding implies providing guarding services in client premises against unauthorized access or occupation, and guarding property against destruction and damage. Relevant activities within manned guarding include: Surveillance and protection of facilities, Security checks, Crowd Management, Background Verification, Transport security, close monitoring and protection and Event Security.
  • Security Systems Segment covers security provided through electronic devices. It includes devices such as alarms, system integrators, CCTVs, intrusion detectors, door intercoms and access controls. Majority of the technological expertise is brought in through partnership with multi-national companies. The state of the art control and command center offering remote surveillance is also a fast emerging segment.


What makes PLN9 a distinctive player in the field of Security?

PLN9 Security Services are distinctive because our focus is on a stringent selection process and quality training. Our team of professionals is proficient in customizing the duties of a guard to refine them to the specific needs of the customer. We do not restrict our pay scales to minimum wages. We believe in the upliftment of our guard by providing him with all the facilities that he deserves and by training him to the optimal level that this profession demands.
  •  ISO  9001 : 2015 Certified
  • Present in more than 8 states of India
  • 100% Statutory Compliances
  • Registered under Private Security Agency Regulation Act, 2005 (PSARA)
  • Training partner with National Skill Development Corporation (NSDC), Security Sector Skill Development  Council (SSSDC)
  •  Affiliated with Pradhan Mantri Kaushal Vikas Yojana (PMKVY)
  •  Associated with TYCO (US based security systems company)
  • Registered with Micro Small Medium Enterprises (MSME)
  • Member of Central Association of Private Security Industry (CAPSI)
  • Registered under the Employees’ Provident Funds & Miscellaneous Provisions Act, 1952 as on 03.11.2009 where PF is calculated on 100% of Minimum Wages
  • Registered under Section 2A of the ESI Act, 1948, with effect from, 01.11.2009
  • Registered under Chapter V of the Finance Act, 1994, read with the Service Tax Rules 1994
  • Expertise in the field of Solar Plant Security, Manufacturing Plant Security, Man-guarding, Surveillance Systems, Security Audits and, Manpower Outsourcing.


Why Hotels are Prime Target of Terrorists?

The threat of terrorism is an issue that is not to be taken lightly in the world of today. The hospitality industry and hotels in particular are especially vulnerable to a potential terrorist attack. The nature of hospitality and tourism industry itself is such that the people and interactions between them are an integral part of it. The attack appeared to be the latest in a series of terrorist attacks around the world aimed at “soft targets” — places like hotels, restaurants and shopping centers where civilians gather — rather than at military or government facilities. Main reasons of terrorism threat in hotels:-
  • Large territory of the building premises and its surroundings.
  •  Multiple entrances – an essential trait for creating a better operational flow from a logistical     standpoint.
  •  A constant flow of people of a large volume, both into and out of the hotel territory.


Duties of Security Field Officer

  1. He Works effectively with all clients and stakeholders and maintains effective relationships with all clients.
  2. Develop an introductory security plan for all new hires taking into account all of the foregoing.
  3. Assist in the design and implementation of security strategies and programme specific security procedures/standards and establish a concrete course of action for their implementation and where appropriate apply these standards.
  4. Conduct regular document reviews of extant security plans and policies and update edit or improve as required.
  5. Review and make recommendations regarding safety/security requirements of the clients.
  6. Develop and regularly review all internal evacuation and emergency contingency plans and make recommendations as necessary (emergency evacuation, assembly/safe areas, mass casualty management and emergency communications), to develop appropriate response plans, including required human and technical resources for effective implementation.
  7. Conduct an initial security training needs assessment and regular needs assessments for new and emergent threats.


Most common causes of industrial fires

1. Highly deadly, combustible dust is a major cause of fire in food manufacturing, woodworking, chemical manufacturing, metalworking, pharmaceuticals, and just about every other industry you can name.
2.   Hot work is one of the leading causes of industrial fires across all industries. Although hot work is commonly equated with welding and torch cutting, there are many other activities — including brazing, burning, heating, and soldering — that pose a fire hazard. Hot work is also a major culprit in combustible dust fires, as the sparks generated from the work can ignite dust in the surrounding area.
3.   Flammable liquids and gasses - These fires, which often occur at chemical plants, can be disastrous. It features videos from five chemical plant explosions that were the result of explosions of flammable materials, such as rocket fuel (which produces a flammable gas), acrylic acid, and crude oil.
4.   Faulty equipment and machinery are also major causes of industrial fires. Heating and hot work equipments are typically the biggest problems here — in particular, furnaces that aren’t properly installed, operated, and maintained. In addition, any mechanical equipment can become a fire hazard because of friction between the moving parts.
 5.  Electrical fires are one of the top causes of fires in manufacturing plants. Here a non-exhaustive  list of specific electrical hazards: Wiring that is exposed or not up to code, Overloaded outlets, Extension cords, Overloaded circuits, Static discharge. Any of the above hazards can cause a spark, which can serve as an ignition source for combustible dust, as well as flammable liquids and gasses.


Delhi Metro Begins Installing Platform Screen Doors

After successfully testing a prototype, the Delhi Metro’s contractors last month began installing 288 half height Platform Screen Doors (PSDs) at 6 stations on the Yellow line! These 1.7 meter tall doors will act as a partition between the platforms & track area, and only open & close when a train arrives and departs. These PSDs are being installed to eliminate suicides and prevent accidents that may arise due to heavy passenger movement that is witnessed at the following stations:
  1.        Central Secretariat
  2.        Rajiv Chowk (Connaught Place)
  3.        New Delhi (Railway Station)
  4.        Chawri Bazaar
  5.        Chandni Chowk
  6.        Kashmere Gate


Civilian Private Security Services

The civilian private security services sector encompasses a wide range of activities, and regulation should extend to as many of these as is practicable to avoid loopholes, ensure accountability and maximize the contribution of private security to crime prevention and community safety. The authorizations and limitations of the civilian private security sector should be set out in relevant legislation. If private security workers have special powers or the right to carry weapons, this should be made explicit and regulated as applicable. Areas where private security entities are not expected to operate should be identified in the legislation. The safety and working conditions of civilian private security operatives require specific attention. Even if there is general regulation protecting operatives, the unique challenges of the civilian private security sector may necessitate specialized regulations.

Appropriate training for civilian private security staff is vital in order to raise the standards of the civilian private security sector. States therefore need to ensure that appropriate training standards are established for the sector and consider how these standards are developed and delivered, whether by State or non-State actors or by civilian private security bodies subject to further regulatory controls.


Special 1,000-strong night police force deployment in Gurugram

Gurugram is set to get a 1,000-strong night constabulary dedicated to patrolling the streets in order to shore up law-and-order in the city and particularly to make women feel safer, according to top government officials and police officers. They will be called Special Police Officers (SPOs) and will not work on a shift system, like the normal constabulary, but will be deployed only at nights in a city where a number of offices are open late because of a thriving BPO industry and MNCs who follow American and European time zones.

Night deployment will be more in the eastern side of the Gurugram — particularly Golf Course Road, Sector 29, MG Road, Sohna Road and Cyber City – which sees the maximum vehicular movement, the police commissioner said.


Licensing related issues in Private Security Sector

The security sector seems to have a very positive outlook both from an organic and an inorganic growth perspective. Growing urbanisation, coupled with retail boom and increased concerns regarding security of men, money and material has led to rise of organisation under the umbrella of private security segment in India. Inspite of all the success security industry faced many challenges, among which Licensing related issues are major problem.

  • Security agencies face issues while procuring the license for setting up a private security. There have been delays at the authority level in granting license to the private security agencies.

  • Moreover the regulatory conditions are different in every state, which makes it even more difficult for these agencies to establish a new work location at other states.

  • Private security service companies do not have the authority to procure licensed firearms and have to rely on guards, who have the license to carry them for personal use. This is one of the most acute problems the agencies face.


Security Tips for Security Guards

1.   Plan Ahead - As a security guard, you need to be prepared for any eventuality. So, plan ahead: take notice of where the exits are, and how fast they can be reached from different spots; if you work as part of a security team, be sure you all work on a plan together for all viable risks.

2.   Get to know your environment - To perform at your best, you should learn the ins and outs of your setting. Walk your patrol routes on quieter periods to familiarize yourself with any obstructions, stairways, doors & exits, and safety hazards.

3.   Avoid faulty equipment - While your training is a key factor in your own safety, your equipment also plays a vital role in your everyday work. You should avoid using damaged or unsuitable equipment whenever possible.

4.     Check any and all vehicles in your control - Depending on the type of security work you provide, you may need to drive from time to time. Take note of any damage which may affect vehicles performance; and make sure the headlights and brake lights work as they should. You should also make sure mirrors and seats can be adjusted safely to accommodate your needs.

5.   Know your limits - While people depend on you for safety and security, you should never put yourself in danger unless absolutely unavoidable. You need to observe and assess situations thoroughly before you make a decision.

Be sure you have security accessories supporting you - Regardless of the environment you work in, make sure all the items you need to support you are present: CCTV cameras; radios; alarms; working phones; in-ear radios for plain-clothes patrols; and hidden cameras on your uniform, if needed.