A security professional must not only understand how to utilize the various tools of the trade, but must also understand body language that ensures maintenance of control and authority, even in a challenging situation.
- Balanced Positioning of the Body - Security personnel need to avoid looking stiff. Although a solid, erect stance is recommended, the overall presentation must be balanced. The stance is upright, but relaxed.
- Eye Contact - When addressing an individual, a security professional maintains consistent eye contact. Appropriate eye contact for a security professional is not a constant lock on the eyes of another but something altogether more moderate.
- Smooth and Fluid Movements - Smooth, fluid movements demonstrate control and deliberation. Jerky movements convey a lack of confidence and unease in a particular situation. Jerky movements convey the prospect that a person does not have decent control over his or her self.
- Open Posture - A security professional needs to maintain an open posture to command attention and control a situation. For example, a security professional should not cross his or her arms and hands in across the stomach or chest area. People actually instinctively cross their arms when they are angry or are attempting to protect themselves from some sort of threat.